FWIXIT – PRIVACY POLICY

Last Updated: 09th Dec 2025

Fwixit ("we”, "us”, "our”) is committed to protecting your privacy and ensuring your personal data is handled safely and lawfully.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use fwixit.com (the "Platform”).

By using Fwixit, you agree to the practices described in this Privacy Policy.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. WHO WE ARE

Fwixit
United Kingdom
Email: support@fwixit.com

Fwixit is the data controller for personal data processed through the Platform.

2. INFORMATION WE COLLECT

We collect personal data in the following ways:

2.1 Information You Provide

When creating an account or using Fwixit, you provide:

• Full name

• Email address

• Password

• Profile information (skills, description, photo, etc.)

• Service listings

• Messages exchanged with other users

• Payment account details (e.g., PayPal email)

2.2 Automatically Collected Information

When you use the Platform, we may automatically collect:

• IP address

• Browser type

• Device information

• Usage data (pages visited, clicks, time on site)

• Cookies and tracking identifiers

2.3 Payment Information

All payment processing is handled by PayPal.
We do not store full payment or financial information.

PayPal acts as a separate data controller. Users should review PayPal’s privacy policy.

3. HOW WE USE YOUR INFORMATION

We process your data for the following purposes:

3.1 To Operate the Platform

• Creating and managing user accounts

• Allowing Clients and Freelancers to communicate

• Displaying user profiles and service listings

• Processing transactions and withdrawals

3.2 To Improve and Secure the Platform

• Monitoring usage patterns

• Enhancing site functionality

• Preventing fraud and abuse

• Fixing technical issues

3.3 To Communicate With You

• Sending service updates

• Sending notifications or alerts

• Responding to support requests

3.4 Legal and Compliance

• Meeting UK GDPR and other legal obligations

• Responding to legal requests or investigations

4. LEGAL BASIS FOR PROCESSING

Under UK GDPR, we process your personal data based on:

• Contractual necessity – to operate your account and facilitate services

• Legitimate interests – improving the platform, preventing fraud

• Legal obligations – accounting, law enforcement requests

• Consent – for marketing emails or non-essential cookies

5. SHARING YOUR INFORMATION

We only share your data when necessary:

5.1 With Other Users

• Your profile and public content (e.g., services offered) are visible to other users.

• Messages are shared only between the parties involved.

5.2 Service Providers

We may share information with:

• Hosting providers

• Analytics tools

• Customer support tools

• Email service providers

• PayPal (for financial transactions)

All service providers follow strict data protection requirements.

5.3 Legal Requirements

We may disclose information where required by law or to:

• Prevent fraud

• Protect safety

• Enforce our Terms of Service

We never sell your personal data.

6. COOKIES

Fwixit uses cookies to:

• Improve user experience

• Keep you logged in

• Analyse traffic

• Store preferences

You can manage cookies in your browser settings.
A separate Cookie Policy can be provided upon request.

7. DATA RETENTION

We retain your personal data only as long as necessary for:

• Account operation

• Legal requirements

• Fraud prevention

If you delete your account:

• Public content may be removed

• Some data may be retained where required by law (e.g., transaction records)

8. INTERNATIONAL DATA TRANSFERS

Some service providers may operate outside the UK.
Where transfers occur, we ensure:

• Adequacy decisions, or

• Standard Contractual Clauses (SCCs), or

• Equivalent safeguards

9. YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access your data

• Rectify incorrect information

• Request deletion ("right to be forgotten”)

• Restrict processing

• Object to certain processing

• Port your data to another provider

• Withdraw consent (where applicable)

To exercise these rights, email: support@fwixit.com

10. DATA SECURITY

We implement technical and organisational measures to protect your data, including:

• Encrypted connections (HTTPS)

• Secure server infrastructure

• Access controls

• Regular security assessments

However, no system is 100% secure. Users are responsible for keeping passwords safe.

11. CHILDREN’S PRIVACY

Fwixit is intended for users aged 18 and above.
We do not knowingly collect personal data from minors.

12. THIRD-PARTY WEBSITES

Fwixit may contain links to external sites.
We are not responsible for their privacy practices or content.

13. UPDATES TO THIS POLICY

We may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated date.

Continued use of the platform indicates acceptance of the updated policy.

14. CONTACT US

If you have questions about this Privacy Policy or how your data is handled, contact us:

Email: support@fwixit.com
Website: fwixit.com